Tele-Link

Call Tele-Link at 804.469.5926 or Toll Free 888.650.5926.

With Tele-Link, you can access information on your bank accounts or loans any time, day or night. It’s like having our Customer Service Department at your fingertips – 24 Hours A DAY!

With Tele-Link you can do the following:

• Obtain balance or loan information (includes Checking; Savings; Time Deposits; Credit Lines; Personal, Business, and Real-Estate Loans)
• Verify checks or debits paid
• Verify deposits credited
• Transfer funds between accounts - FREE
• Obtain information on branch and ATM locations, hours, and phone numbers
• Change your security code

What you’ll need:

• A touch-tone phone
• Your account number for each account you want to access
• Contact your local branch for your temporary security code
• After you access Tele-Link with your temporary security code, we encourage you to change your security code.

Tele-Link – Menu Options

1. Balance Inquiry or Loan Information

2. Verify Checks or Debits Paid

• Last 5 Checks or Debits Paid
• Specific Check Amount
• Specific Check Number
• Last 5 ATM Withdrawals

3. Verify Deposits Credited

• Last 5 Deposits
• Deposits of Specific Amount
• Last 5 ACH Direct Deposits

4. Transfer Funds Between Accounts

5. Branch and ATM Locations, Hours, and Phone Numbers

6. Change Security Code

Things to remember

• Your personal security code is required to obtain information about your account. Please have your account number ready.
• Direct deposits become part of your available balance on the date received; you may verify the specific amount of the deposit on the following business day.
• To transfer funds between accounts that do not have the same Primary Owner (SSN# or tax ID#), you will first need to complete a pre-authorized agreement with Bank of McKenney. If you have not yet completed this form, please contact our customer service department.